Privacy Policy

1. Introduction

Stuntdogs and Animals (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://stuntdogs.net (the “Website”) or use our services.

2. Contact Details

Stuntdogs and Animals, 3 The Chesnuts, Clifton, Deddington, Oxfordshire, OX15 0PE. Email: gill@stuntdogs.net.

3. The Data We Collect

We may collect and process the following personal data: name, email address, phone number, payment details (via secure third-party providers), and any information you provide via contact forms or enquiries. We also automatically collect IP address, browser type and version, pages visited and time spent on site, and referring website.

4. How We Collect Your Data

We collect data when you fill out forms on our website, contact us via email or phone, make a booking or enquiry, or interact with our website through cookies and analytics tools.

5. How We Use Your Data

We use your personal data to respond to enquiries, provide services you request, process bookings or payments, improve our website and services, send relevant updates or marketing where consent has been given, and comply with legal obligations.

6. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases: consent where you have given clear permission, contract to fulfil a service you’ve requested, legal obligation to comply with UK law, and legitimate interests to operate and improve our business.

7. Payment Processing

Payments are handled securely by third-party providers. We do not store full payment details on our systems. All payment processors comply with PCI DSS security standards.

8. Sharing Your Data

We may share your data with service providers such as hosting, payment processors, and email platforms, professional advisors if required, and legal or regulatory authorities where required. We do not sell your data to third parties.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purpose it was collected for and to meet legal and accounting obligations. Typically, data is retained for up to 12 months unless required longer.

10. International Transfers

We do not transfer your data outside the UK or EEA. If this changes, appropriate safeguards will be put in place.

11. Your Data Protection Rights

Under UK GDPR, you have the right to access your personal data, correct inaccurate data, request deletion, restrict processing, object to processing, request data portability, and withdraw consent at any time. You also have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk.

12. Cookies

Our website uses cookies to improve user experience, analyse website performance, and enable core website functionality. You can control cookies through your browser settings. For more details, please see our Cookie Policy where applicable.

13. Analytics

We may use tools such as Google Analytics to understand how visitors use our website. This data is anonymised and used only for performance improvement.

14. Data Security

We implement appropriate security measures to protect your data including secure servers, SSL encryption, and access controls. However, no system is completely secure and transmission over the internet is at your own risk.

15. Data Breaches

If a data breach occurs, we will investigate immediately, notify affected individuals where required, and report to the ICO if necessary.

16. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

17. Changes to This Policy

We may update this Privacy Policy from time to time and the latest version will always be available on this page.

18. Acceptance of This Policy

By using our website, you agree to this Privacy Policy.

19. Contact Us

If you have any questions or wish to exercise your rights, contact gill@stuntdogs.net.